Deactivate or Stop a Mobile Device Procedures
Complete the following to deactivate or stop a mobile device.
- Log in to your Mobile Banking using your Online Banking Access ID and Password.
- Click the “Options” hyperlink.
- Locate the Mobile Banking Profile section and click, “Manage Device(s)”.
- The Main Menu page displays. Select the “My Phones” tab. Locate the appropriate phone number and select, “Stop using this phone for Mobile Banking” and click “Go”.
- The Stop Using This Phone page displays, click “Yes”.
- The Main Menu page displays again. Close and return to your Online Banking session.